FAQs | Ayala's Herbal Water
Ayala's Herbal Water Bottles

Ayala's Herbal Water FAQs

Questions about Dr. Ayala

Q: Who is Dr. Ayala?

Dr. Ayala (Ayala Laufer-Cahana, M.D.) is the creator of these drinks. She is a practiced pediatrician, a mom, a lifelong vegetarian, and an artist.

Q: How did she come up with the idea for this beverage company?

As a mom, Dr. Ayala was constantly searching for healthy ways to nourish her family. She started making these drinks at home using herbs from her garden. Her family and friends enjoyed her herbal waters so much that Dr. Ayala considered sharing them on a larger scale. She decided to start a company offering this unique and healthy alternative to sugary mainstream beverages.

Q: How do you pronounce her name?


Q: How can I get in touch with Dr. Ayala?

Email her at info@herbalwater.com.


Questions about our ingredients

Q: Why do you use herbs?

There are several reasons why we use herbs:
Herbs have been used by cultures throughout the world for thousands of years for food and medicinal purposes.
Herbs have a high concentration of flavor and aroma molecules.
Herbs are naturally virtually calorie free.
There is nothing else on the market like this. Every other flavored water uses "fruit essence", no one has explored the rich variety of herbs.

Q: Where do you get the herbs from?

We get our herbs from organic growers grown locally and around the world.

Q: What are the natural flavors in Herbal Water? Are they safe?

The natural flavors in Herbal Water are all organic compliant – ensuring that they are plant derived.


Questions about allergens and safety

Q: Does Herbal Water contain gluten?

Herbal Water is gluten-free and is safe for people with celiac disease.

Q: Does Herbal Water contain allergens?

Herbal Water is free of the eight major food allergens, including milk, eggs, peanuts, tree nuts (such as walnuts and almonds), soy, wheat, fish, and shellfish.

Q: Do any of your products contain genetically modified components (GMOs)?

No. Our non-GMO status is verified by our organic certifier.

Q: Is Herbal Water safe for pregnant women?

Yes. Herbal Water uses only culinary herbs that are safe to use during pregnancy.

Q: Is Herbal Water safe for babies and young children?

Yes. Herbal Water uses only culinary herbs that are safe to use at any age, just like vegetables.

Q: Do your bottles contain BPA?

Ayala's Herbal Water is packaged in polyethylene terephthalate (PET-1) bottles, which are perfectly safe. They do not contain BPA.


Questions about manufacturing

Q: How is Herbal Water made?

The herbs are extracted; the extracts are infused into our spring fed water source; the herbal water is bottled and sealed.

Q: How do you purify your water?

The water goes through a purification process, so we start with a “blank canvas” allowing our one-of-a-kind herbal combinations to shine.

Q: Why do you use plastic bottles?

Plastic weighs less than glass: it's easier and more efficient to transport and carry; it's also easier for a store owner to stock in their backroom and on shelves.
Plastic does not shatter -- it is a safer in some situations.
Plastic is lightweight and ideally suited for people on the go.
Our plastic is 100% recyclable.
We see advantages to both plastic and glass, are considering packaging options constantly, and remain open to future changes.


Questions about product attributes

Q: Does Herbal Water contain organic ingredients?

Yes, each bottle of Ayala's Herbal Water contains organic ingredients certified by Oregon Tilth.

Q: What do you mean by "organic"?

The herbs in Herbal Water are organically grown. (Water itself cannot be "organic.")

Q: Is being organic important?

Herbal Water is organic-certified. This means there are no toxic pesticides and herbicides in the product, and no synthetic fertilizers are used.

Q: Is Herbal Water vegan?

All our flavors are vegan.

Q: Is Herbal Water raw?

No. We flash pasteurize our product at 180° and then immediately seal it, which prohibits bacterial growth. This process enables us to forgo the use of preservatives.

Q: Is Herbal Water Kosher?

Yes, we're certified Kosher by the Orthodox Union.

Q: Does it have any calories, caffeine, or carbonation?

Herbal Water has zero calories, caffeine, and carbonation.

Q: Is it better than other flavored waters?

YES! Many flavored waters have calories, artificial sweeteners, and other artificial ingredients.

Q: How does drinking Ayala’s Herbal Water benefit me?

Replacing sugary drinks with Herbal Water will definitely reduce lots of empty calories from your diet. Herbal Water is also free of the artificial sweeteners, colors, and flavors that are of some health concern.